Support network

The four things that matter when a day on the water stops going to plan.

Assistance, emergency escalation, recovery and fuel — each with the number to call, the order to call it in, and the terms in plain language. No small print held back for the invoice.

• CGCoastguard New ZealandSearch, rescue and on-water assistance
  New Zealand's volunteer marine search and rescue service.Coastal New Zealand · volunteer units · 24/7 radio watchCall *500 for assistance
• 111Marine Emergency ServicesLife-threatening emergencies at sea
  One number, then one radio channel. Nothing else comes first.Nationwide · 24/7 · coordinated responseCall 111 (emergency)
• TOWFree towingBreakdown recovery with no bill to the guest
  A disabled vessel is our problem to solve, not your invoice.Included on every New Zealand charter
• FUELRe-fuellingFuel top-ups underway or at berth
  Running low is a logistics problem, not an emergency.Marina fuel docks · New Zealand

Sharing your position while aboard is separate and always your choice — see how onboard check-in works.